General terms and conditions

Filling out the forms for requesting information, subscribing to newsletters, for affiliation, for the purchase of products, courses and subscriptions on this site or on the sites www.personalhoreca.it di G.HORECA SRL | P.IVA: 04123680243 resident in Via Salvo D'Acquisto 10, 36060 Romano D'Ezzelino, VI implies acceptance of these general conditions.

Product/service/subscription group access

Www.personalhoreca.it di G.HORECA SRL | VAT: 04123680243 resident in Via Salvo D'Acquisto 10, 36060 Romano D'Ezzelino, VI reserves the right to regulate at its sole discretion access to services, products, subscriptions, groups, courses, the right to accept or not to accept subscriptions or orders for products from customers. Any access is reserved exclusively to the subscription holder and cannot be transferred or shared. In Facebook Groups it is mandatory to use the real name, which must match the name entered in the order. Violation of these rules will result in the closure of accounts and exclusion from the Groups and all products without right of refund.

Quota

In placing any order the customer undertakes to pay the relevant fee. The fee includes the products ordered, VAT and any shipping.

Right of withdrawal

La Legge prevede il Diritto di Recesso (D.L. 185/99) per tutti gli utenti Consumatori (che non hanno partita iva) entro 10 giorni dalla data di consegna del prodotto o entro 10 giorni dal momento dell’iscrizione ai corsi in aula. Il Diritto di Recesso NON è però previsto sui seguenti prodotti:

• prodotti;
• file scaricati via internet o inviati via email (es. ebook, videocorsi, articoli);
• prodotti personalizzati in base alle esigenze dell’utente.

Responsibility and results

The products, ebooks, courses, books, videos and audio courses are for training purposes only and do not replace any kind of medical or psychological treatment. If you suspect or are aware that you have any physical or psychological problems or disorders, you should seek appropriate medical treatment. Www.personalhoreca.it by G.HORECA SRL | VAT: 04123680243 resident in Via Salvo D'Acquisto 10, 36060 Romano D'Ezzelino, VI and the authors of the products can not guarantee anyone to obtain the same results of personal growth, professional, shown in their products (books / etc ...), the result of years of study and specializations.

Place of jurisdiction

Any dispute relating to the interpretation or execution of these general conditions shall be submitted to the jurisdiction of the Court of Vicenza.

Shipping

Si prega di consentire circa 3-4 giorni di lavoro per la consegna.  Per la consegna nei paesi appartenenti alla UE, si prega di consentire 10-15 giorni per la consegna.

Returns & Replacements

Politica di ritorni: potete restituire i prodotti nuovi o non utilizzati entro trenta (30) giorni dalla consegna per uno scambio prodotto.  Le sostituzioni sono gestite fino a quando il prodotto acquistato rientra nei tre mesi della data di scadenza. Le spese di spedizione sono a carico del cliente.

Order

By ordering through this e-commerce you get a valid sales contract with G.HORECA SRL | P.IVA: 04123680243 resident in Via Salvo d'Acquisto 10, 36060 Romano D'Ezzelino, VI During the process of an order that you confirm you have executed, the data that will then be part of the contract are:

- your billing address

- Your shipping address

- The shipping method

- The method of payment

- Your detailed order

In the last step of the ordering process, click on the "Complete order" button. Click on this button to close the valid sales contract.

Payment, Prices and VAT

Payment: You can choose between two payment options: bank transfer and PayPal.

Pagamento con PayPal

When you place an order with PayPal you will be redirected to the PayPal website. You will then need to login with your PayPal username and password. Before completing your order, please check if the total billing amount and details are correct.

Even if you are not an existing PayPal customer, you can choose this payment method for today's purchase by creating a new account or paying as a guest.

If your order consists of multiple deliveries, your PayPal account will be charged separately for each shipment.

I.V.A.

If you buy as a company located in the EU and not resident in Italy you can enter your VAT number (without prefix) in the billing address form. VAT will be verified in real time through VIES. If the VAT is confirmed it will not be charged. For more information read the article on the EU website here.

If you are a consumer, you will pay VAT which is valid in your country of residence (same as your billing address). For more detailed information read the article on the EU website here.